Clearwater People Solutions

Service Desk Analyst (BB-4A45A)

Found in: Talent UK

Description:
Service Desk Analyst | Manchester | £15,000 – £17,000 Office 365 | Active Directory (AD) | Windows 10Our client, a large Managed Service Provider (MSP), is currently recruiting for a Service Desk Analyst to join their support team on a permanent basis. The Service Desk Analyst will provide first line support for a number of clients.Previous experience troubleshooting Office 365, Windows 10 and Active Directory will be advantageous for the Service Desk Analyst.The Service Desk Analyst will be enthusiastic and have a passion for IT.Key duties for the Service Desk Analyst Be the first point of contact for technical issuesTo be responsible for your first line ticket performance on Service Desk and encourage best practice across the wider Service Desk.To manage your own allocated tickets in line with best practice and SLA/performance standards.To identify first line fixes and embed in the wider Service Desk team. This is a great opportunity to kickstart your career within IT Support. If you are looking for your next challenge, please apply below. Job InformationJob Reference: 17672_1612677854Salary: £15000 - £17000 per annum + Plus benefits Salary From: £15000Salary To: £17000Job Industries: ITJob Locations: Manchester, Greater ManchesterJob Types: PermanentApply Now

calendar_today5 days ago

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info Permanent

location_on Manchester, United Kingdom

work Clearwater People Solutions

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