Check calculations and processes completing all task in line with current work procedures
Support and coach junior members of the team
Process all work in accordance with protocols in order to meet service levels
Authorise scheme records and events
Participate in team meetings and promote good team communication
Provide excellent customer service to all clients, members and third parties
What we’re looking for:
Excellent numeracy skills- competent with numbers and data analysis
Demonstrable experience working in pension administration
Excellent communication (both verbal and written) and client relationship skills
Experience supporting and mentoring team members
Competent with Excel and other MS Office applications
A proven record of accuracy, attention to detail along with a high level of initiative and self-motivation
About Capita Employee Solutions
At Capita Employee Solutions (CES), we’re creating meaningful connections between organisations and their employees. We’re one of the largest employee benefits consultancies in the UK, supporting over 1,600 clients and more than 4 million company employees and pension scheme members. Our work involves redesigning, modernising and revolutionising the way companies offer pensions and benefits. Join us and discover better ways to engage with and value today’s employees.
What’s in it for you?
23 days holiday (rising to 27) with the opportunity to buy extra leave
Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental plenty more
Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.