Mitie and Interserve have now joined forces to become the leading FM provider in the UK. Mitie is now the UK’s largest employer in the FM industry, with 77,500 colleagues, 4,200 customers and £3.5bn in sales. As a combined business, we deliver services to many important clients across Britain, from vital Government and Defence organisations, to the NHS, transport hubs, hospitals, schools, retailers, and the nuclear and energy industries.
This is a field based, mobile position covering North London and surrounding areas.
We are looking for motivated and enthusiastic tradespeople to joint our growing engineering family.
Our Skilled Engineers are employed on work that is appropriate to their core and specialist skills. They will, however, be expected to have / acquire elements of other skills which will enable them to work flexibly across trades.
Suitable training and up-skilling - May be given, as and when required, to achieve competency and the ability to perform the following (as detailed in responsibilities).
Working hours – Although the core working hours are 08:00 to 17:00, there may be a certain degree of flexibility depending on individual circumstances.
Key duties, though not exhaustive, are listed below;
Provide a reactive and planned pro-active maintenance (PPM) service as per project requirements to all operational assets
Provide a multi-skilled maintenance service, which covers electrical, mechanical and building fabric disciplines
Carry out modifications and installations as and when required
Liaise with contractors or external suppliers where required and clearly communicate technical issues
Ensure that work is carried out to a high standard of quality and in line with current legal standards, company policies and procedures
Maximise availability of all mechanical and electrical equipment through continuous improvement, optimum performance / improved efficiencies and cost reductions
Maintain equipment supported by sound diagnostic and problem solving skills, raising issues as required to the shift supervisor on a timely basis
Maintain, repair, and calibrate electrical, mechanical and instrumentation plant to optimise both reliability and maintainability
Provide a service that ensures all key performance indicators (KPI) / service level agreements (SLA) are met
Take ownership of tools and equipment provided and ensure they are maintained to an appropriate standard - reporting any defects immediately
Provide technical support/input to projects and initiatives
Being responsible for their own work and work of those under supervision, is completed in a safe and diligent manner.
Ensure regular feedback on issues arising before, during and following work activities that are completed
Complete any required paperwork and reports accurately and on a timely basis
Complete required training and development in order to maintain competent in the role
Complete other duties as required and directed by the Regional Operations Supervisor or members of the Management Team
Flexibility in work hours to provide cover if required for holidays and sickness absence
Participation in standby rota for emergency calls, outside normal working hours
Familiarise and help to business continuity and the plan for the part of the business you work in
Comply fully with Health, Safety & Environmental policies
Completion of documentation as required, including RAMS and adhere to all associated permits
Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner
Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager.
Health and Safety responsibilities
Follow Group and company policies and procedures, at all times
Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment
Use all work equipment and personal PPE properly and in accordance with training received
Report any issues or training needs to your Line manager and /or via your divisional incident reporting system
Take personal responsibility for Health & Safety matters
What we are looking for
Experience of working within commercial properties and installations
Good understanding of current Health & Safety legislation and its application within role
Ability to effectively prioritise own workload
Flexibility and adaptability to change / Flexible approach to work and working hours (subject to the EU Working Time Directive).
Pro-active and positive approach to work
Good knowledge of building Statutory Compliance.
Must hold a full UK driver’s license.
Ability to record work accurately on work sheets and computer based systems.
Good communication skills and the ability to work within a team.
Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued.
Responsible for self and others to maintain a safe working environment as per the Health and Safety at Work Act (1974) and subsequent UK and EU amendments.
HSE management in accordance with our (Interserve) Quality Management System and all legal and statutory requirements.
Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.
Able to do the job right and do it right first time, within a pre-determined timescale.
NVQ Level 3 in Air Conditioning/Maintenance- Essential
F Gas Qualification - Essential
Diversity & Inclusion
We believe our diverse workforce makes us stronger, introducing us to fresh ways of thinking. We also believe everyone should have the opportunity to progress. Our colleague networks offer members a safe and confidential space to discuss issues affecting them, help improve our policies and Procedures and keep in touch with external policy developments. Each of our dedicated groups – on age, gender equality, and disability and for BAME and LGBTQ+ colleagues, among others is sponsored by a senior leader who advocates for diversity and inclusion and promotes the agenda through Mitie.