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POD Administrator (BB-E6FCE)

Found in: CV Library UK

Description:
Company Description We are Fowler Welch – a multi award winning supply chain specialist working with retailers, wholesalers and manufacturers across the UK. We live by a simple set of values: to delight our customers, maximise our efficiency, be socially responsible and to promote being an employer of choice. We are looking for a POD Administrator to join the team at our Spalding depot. Shift Pattern: Monday to Friday, 08:00-17:00 (A degree of flexibility is required in order to meet the demands of the business) Job Description As a POD Administrator you will be processing Proof of Delivery documents (PODs),checking for incidents and completing non-conformance reports. The role includes general administration duties, answering customer queries, scanning and filing. Reporting to the Administration Manager, your responsibilities will include: * Being the first point of contact for visitors and incoming calls * Processing POD’s, checking all incidents have been reported and that the paperwork is stamped / signed correctly * Ensuring POD’s are scanned correctly, making them available to customers. * Dealing with customer POD queries in accordance with set guidelines * Liaising with customers, supermarkets and sub-contractors via telephone and email regarding POD queries * Sorting and sending internal and external post * Date sorting and filing gate passes and vehicle check sheets * Scanning of non-POD documents as and when required * Processing stationary orders Qualifications * A good standard of education including Maths and English at GCSE level or equivalent relevant qualifications * Knowledge of MS Office (training will be provided for in house software) * Excellent attention to detail * Excellent communication skills It would be desirable if you had: * Previous experience with dealing with POD’s * Previous experience of working within logistics and / or FMCG sector

calendar_today5 days ago

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info Permanent

location_on Spalding, Lincolnshire, United Kingdom

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