Care Coordinator- (Technology) (BB-E48AA)
Found in: Neuvoo UK
Contract type:Full Time, Lancashire
Cera is on a journey to become the fastest growing technology-enabled care provider in the UK. Our vision is to empower people to live their best lives in their own home, through the use of technology, professional care and support. We are changing the way people receive care by enhancing the insight and decision making of our professional carers and their support teams. In short, our technology enables carers to do what they do best: care. Joining Cera, you will help to make our vision a reality. Your work will promote the dignity, respect, independence and choice of our service users.
We’re looking for an ambassador for Cera , someone who can raise our organisations’ profile and reputation for providing exceptional care. This opportunity is for someone to act as a critical liaison to our Product, UX Design & Research and Technical teams. We’re looking for someone to Improve outcomes for people who use and work for the service. Champion person-centred care and demonstrate treating people as individuals, respecting their decisions and choices. You’ll be supporting the triage of emerging issues with our technical products. You’ll also be ensuring a high-quality and detailed reporting of issues to enable quicker resolution of any issues, and ensuring Service Users are at the heart of the care delivery.
Responsibilities not limited to:
What we’re looking for
What we offer
Life at Cera
We’re committed to creating an inclusive workforce. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you’re from. Where you value yourself and feel proud of who you are. Where individuality is a source of confidence, because difference makes the world a better place.
Cera promotes a carer-first approach. Our frontline staff are the most important part of the Cera family. You will join a visionary organisation on the tipping point of transformation and have the opportunity to form part of our larger mission to change the face of social care. Your branch will be equipped with innovative software and you will have the opportunity to lean on our wider organisation for the most progressive and personable operational support.
Our app proactively tracks and monitors the health of our customers, enabling families and medical professionals to have visibility of changes in health and well being status. Using AI to predict potential health concerns, we’re able to help our customers avoid unnecessary hospital visits, whilst protecting vital NHS resources.
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