Sphere Digital Recruitment

Trading Performance Manager (BB-A5886)

Found in: Neuvoo UK

Description:

The Job

  • Drive retention KPI's across multiple channels through a detailed understanding of churn performance.
  • Look at trends, dips, identifying root causes and maximising opportunity.
  • Manage stakeholder relationships.
  • Own retention performance forecasting, activity planning and performance.
  • Translate KPI's across engagement and retention (print and digital)
  • Influence the retention's customer journey
  • Support the transition into a data led business function by integrating data into subscriber engagement and retention operations
  • Key leader between engagement and retention's and subscriptions teams.
  • You

  • Worked for a business that has a subscriptions model
  • Experience managing subscriptions churn performance
  • Confident managing multiple work streams.
  • An analytical mindset with the ability to model and scenario plan.
  • Able to evaluate ambiguous data sets
  • Able to deliver performance improvements.
  • calendar_today5 days ago

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    location_on London, United Kingdom

    work Sphere Digital Recruitment

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