Customer Billing Specialist - Boston (BB-DB9A2)
Found in: Neuvoo UK
This role works as a member of the Customer Success team who proactively drive adoption across our existing customer base through on-boarding and customer education. You’ll advocate for the customer internally and focus on ensuring a positive billing experience for our customers, and advocate internally to correct any billing issues they may experience.
As a Customer Billing Specialist you are responsible for ensuring accurate and timely billing of our customers. Critical components of this job include sales contract review for billing implications and verifying correct charges to customers. A strong foundation and experience in working with billing and contracts and/or data analysis is essential. In addition, this position will require impeccable attention to detail and the ability to deliver results under deadlines.
Why You Should Apply:
Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.
Equal Opportunity at Datadog:
Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
For more information on how we maintain the privacy of the information you submit as part of your application, please refer to our Applicant and Candidate Privacy Notice.
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