Randstad

Online Customer Service Advisor (BB-A403F)

Found in: Neuvoo UK

Description:

We are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparel
sector.If you have a passion for customer service this could be a great opportunity for you.

Responsibilities

  • Assist customers with online queries relating to but not inclusive of; orders, product information, sales
  • information
  • You will be tasked with resolving tickets (customer issues) on a daily basis
  • You will need to immerse yourself in the software and systems of the business; It may be useful if you are
  • social media savvy as the businesses system mimics the various platforms
  • You will be expected to interact with customers on their web based platform, show excellent customer service
  • What does the company want?

  • Someone who is customer focused and has a passion for customer service
  • Excellent written English skills - As this is a web/computer based role it is imperative your English is second to none!
  • Computer literate
  • Able to communicate with the companies target demographic
  • Very flexible regarding working different shifts
  • If you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365.
    Therefore you'll need to be flexible and comfortable working shifts Please note the business will have the opportunity to allow candidates to work from home due to Covid-19 but you will still need to live within a commutable distance of the office in Solihull for when they return.

    Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

    calendar_today1 day ago

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    info Temporary

    location_on Shirley, United Kingdom

    work Randstad

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