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Senior Digital Product & VM Coordinator (BB-53758)

Found in: Neuvoo UK

Description:

THE ROLE

The Senior Digital Product & VM Coordinator will report into the Digital Product & VM Manager and work within the Digital Trading Team. This person will be responsible for supporting the growth and development of the team and the website as well as overseeing operational aspects of the product on site, focused around all regions globally.

  • Provide managerial support by regularly conducting thorough training sessions to junior team members as required and overseeing their workload to ensure consistency within the team and across all websites
  • Proactively provide innovative ideas and insights on how to drive revenue and enhance customer journey across all regions, including tailored suggestions for smaller EU markets.
  • Support with weekly reporting to produce in depth and detailed insights into customer shopping behaviours. Providing thorough analysis and sharing actionable recommendations with the team and ensuring timely execution
  • Support with improving processes, systems and software to continually move team forward and maximise efficiency. Identify areas of improvement and provide feedback to manager for implementation
  • Work closely with the wider Trading team, Studio teams and Merchandising teams to plan product launches and seasonal/promotional activity
  • Support and oversee upload of new products on sites ensuring proper presentation of the online assortment, including product information, category information and website merchandising to ensure the site is maintained to a high standard.
  • Oversee and conduct thorough daily audits of the site to check depth/high exposure product is being surfaced and attractively presented whilst making sure everything is correctly classified and merchandised.
  • Work with visual merchandising tools to ensure products are merchandised to maximize sales potential.
  • Weekly merchandising of static on-site custom lists (i.e.Bestsellers, Outlet & Subcategories) as well as daily/weekly maintenance of New Arrivals categories and trend edits to ensure these are visually exciting and showcasing products in the best possible way
  • Ensure any products featured in mailers are merchandised accordingly
  • WHAT SKILLS DO I NEED?

  • Previous experience working in a fast paced environment and digitally focussed role preferably in Trading
  • A team player and natural leader with the ability to develop strong relationships with key colleagues and senior stakeholders
  • Impeccable communication and organisational skills.
  • Proficient in Excel & Google Analytics
  • A strong eye for detail and a creative flair
  • Commercially minded with a solid understanding of eCommerce and the online customer.
  • Flexible, proactive and able to show initiative.
  • Ability to manage multiple tasks to tight deadlines and prioritise workload accordingly.
  • ABOUT THE STORE AND TEAM

    You’ll be working in our East London Studios based in London’ vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.

    WHAT WE STAND FOR

    Customer Centric We work as one proud team to get the best for our customers

    One Team We are joined up and encourage others to share their ideas

    Work at Pace We know our goals, and we work with clear outcomes in mind

    Take Responsibility We are self aware, understand the impact we have on others and are positive about the future

    BENEFITS

    Your career matters to us and we will do what it takes to help you on your journey in life. You’ll be challenging yourself and your leadership. The opportunities will be there and you’ll be working within an environment that rewards hard work and innovation. Internal promotion is the norm not the exception and you’ll be supported in your ambition to reach the next step of your career.

    You’ll be working in our East London Studios based in London’ vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. In addition to this we offer a competitive pay and benefits package that includes an amazing employee uniform allowance and discount.

    We are an Equal Opportunity employer and we very much look forward to working with you.

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