Square One Resources

Business Analyst - Inside IR35 (BB-8D211)

Found in: Neuvoo UK

Description:

Business Analyst - 3 Months - WFH/London - Inside IR35
Square One are looking for a Business Analyst to join a 3 month contract, initially working from home.
This role is completely 'client facing' in that you will work from a client laptop, and with client stakeholders each day.
The role is within an immediate team of 5 resources. The team are a flexible 'problem solving team' who's work focus/priority is agreed periodically with the senior client stakeholder in this space.

The team jointly maintain a 'Watchlist' with this stakeholder and agree what item(s) from the watchlist should be given focus next.

These items/packages of work agreed with the client will last approximately 3 to 6 weeks depending on the scope. The work in this area is likely to be fast paced and require excellent teamwork.
Examples of the types of 'problems' or 'packages of work' you might be completing are as follows:

  • Completing a training needs analysis for a specific change the client is hoping to make
  • Working with internal and external stakeholders to discern their needs and writing a set of recommendations for the client on how to execute excellent training and guidance.
  • Mapping a customer journey, pulling out key pain points and undertaking analysis to identify how to remedy those pain points.
  • Analysing the client's customer information and system usage data and discerning the most strategic way to move customers from one system to another or incentives customers to uptake a change.

  • Key Skills:

  • Managing a more junior resource, ensuring they get the guidance and coaching needed to develop their own skill set with the appropriate amount of head cover.
  • Stakeholder management and the ability to engage with the client/the client's customers in a professional and sensitive way
  • Ability to work, and drive work forwards, autonomously/often at pace
  • Customer journey mapping
  • Comfortable using Microsoft tools i.e. excel/PowerPoint/process mapping tools

  • Business Analyst - 3 Months - WFH/London - Inside IR35

    calendar_today5 days ago

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    info Contract

    location_on London, United Kingdom

    work Square One Resources

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