Sales Administrator - Paisley, United Kingdom - Ingram Brothers Ltd.

Ingram Brothers Ltd.

Verified Company

Paisley, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Sales Administrator

Job brief
We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals.

You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.

Ultimately, you should be able to contribute to high-quality customer service and achieve sales targets.

Responsibilities

Answer incoming phone calls.
Check data accuracy in orders and invoices
Contact clients to obtain missing information or answer queries
Liaise with the Logistics supplier and internal warehouse team to ensure timely deliveries.
Maintain and update sales and customer records
Develop monthly sales reports
Communicate important feedback from customers internally
Ensure sales targets are met and report any deviations
Stay uptodate with new products and features
Update trade agreements and orders.
Send out samples to customers
Updating customer information on ERP system.
Collecting, organizing and filing sales orders using knowledge pf paper and electronic filing systems.
Defusing upset customers using interpersonal communication skills.
Using strong attention to detail to enter customer data with perfect accuracy.
Using Microsoft Office Suite to maintain sales figures and create presentations.
Complete non conformance investigations.
Communicate delivery dates with customers.
Deal with complaints and have a customer service focus.
Arrange export of goods out with the UK.

Requirements and skills

Proven work experience as a Sales administrator or Sales support agent
Hands on experience with MS Office (MS Excel in particular)
Understanding of sales performance metrics
Excellent organizational and multitasking skills
A team player with high level of dedication
Ability to work under strict deadlines
Be polite and eloquent at all times.
Certification in Marketing, Sales or relevant field is a plus
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.