Tier 3 Cloud Engineer - Manchester, United Kingdom - Nigel Frank International

Nigel Frank International
Nigel Frank International
Verified Company
Manchester, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Cloud Engineer (Tier 3)


As a flexible Cloud Engineer, you will work in a DevOps environment covering Microsoft deployments and 3rd line support queries.

You will cover a mix of deployments from Azure migrations and tools, to O365 and Intune MDM.

In your first few weeks in this Cloud Engineer role, you can expect to:

  • Ask customers targeted questions to quickly understand the root of their issues
  • Track system issues through to resolution, within agreed time limits
  • Talk to clients through series of actions via phone, chat, until they've solved a technical issue
  • Demonstrable experience in a 3rd line support context covering Microsoft Cloud technologies
  • Experience in monitoring, patching, change and escalations
  • A proven track record of leading and mentoring on complex technical issues with junior colleagues
  • Experience working in an Agile environment and executing Sprints
  • Handson deployment experience
  • A Microsoft certification across Azure, Azure data, O365, Endpoint Management or Work Space Management


In return for your knowledge and expertise, you will receive a favourable salary of up to £55,000 and benefits package, including private health & dental care, a global bonus scheme and 28 days annual leave.

More jobs from Nigel Frank International
See all jobs of Nigel Frank International