Web Support Officer - Hinckley, United Kingdom - Hinckley & Bosworth Borough Council

Tom O´Connor

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Tom O´Connor

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Description
Web Support Officer

Grade 6, £29,439 up to £33,820 per annum pro rata

37 hours per week on a permanent contract

Are you a Communications or Web professional looking to develop your web and form design skills?


We are looking for a web support officer based in the Communications Team, to help achieve our digital transformation goals, and to help us maintain our highly accessible and current website.


You will be passionate about website user-centred design and be able to write clearly and concisely, have an eye for detail, and enjoy a challenge.


We're looking for someone to:

  • Work proactively with services across the council to design and develop online forms for our customers which comply with both data protection and web accessibility legislation
  • Support the web channel by ensuring content is accessible, current and clear
  • Take responsibility for our Customer Services
  • Customer Relationship Management (CRM) system for our Customer Services Team
  • Provide support for our intranet


As well as the competitive salary, we offer a hybrid approach to working (home and office based) along with a range of employee benefits.

For an informal discussion about this exciting opportunity, please call Anne Jones on

Closing date: 1 May 2023


Interview date:
To be confirmed

Benefits include flexible working options, generous pension scheme and annual leave plus bank holidays.

Reasonable workplace adjustments are considered for all roles

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