Customer Experience Graduate - Leeds, United Kingdom - Ligentia

Ligentia

Verified Company

Leeds, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About our Programme

Our exciting 2-year programme provides a skills and career development journey that nurtures the capabilities you need to build a successful career in Customer Experience Management.

Our Graduates are given responsibility for real deliverables, both operational and project based. We provide opportunities to work with leading experts and contribute your ideas and voice at an early stage.

We know that your success is our success, so we'll be with you all the way, providing access to a buddy, coaching and mentoring at every step of your journey.

Programme Structure
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Onboarding - The first few weeks we will orientate you in the business, learn about our mission, purpose, values, structure.
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Grounding - After this you will build up skills and knowledge at our in house development centre. Working alongside experts in the field you will learn more about the development of our supply chain management platform, how we bring our values to life and how we're improving the customer experience at every step.
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Broadening your horizon - you will visit and work across different parts of the business, spending time in warehouses, visiting a port and visiting a customer to help you understand how it all fits together.
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International placement

In year 2 you will spend 2 or 3 months working at one of our international hubs, seeing new perspectives and sharing learning.

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First Assignment

We know you'll be keen to get started and a few months in you'll be given your first assignment, and plenty of support to deliver.

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Strategic project - In Year 2 you'll work alongside the other scheme participants to deliver a strategic project, getting input and feedback from the board.
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Ongoing support - We know that your success is our success, so we'll be with you all the way, providing access to a buddy, coaching and mentoring at every step in your journey

Who we are looking for

Have a genuine passion for customer service, with good allround IT skills.
Hold a minimum 2:2 in an undergraduate degree.
Have the right to work in the UK for the duration of the programme and afterwards.
Be able to commute to our office in Leeds City Centre.
Be available to start the programme in September 202
Be available for occasional travel to our other UK offices as well as the international placement in year
Have the right to work in the UK (unsponsored) until summer 202
Ligentia requests that recruitment agencies do not speculatively submit CVs to us unless expressly requested to do so by a member of our People team. Any CVs sent to us on an unrequested speculative basis will be ignored._