Apprenticeship Customer and Reception Support - Plymouth, United Kingdom - The Focus Training Group
Description
Customer and Reception Support Apprenticeship Student Choice Plymouth
This is an excellent opportunity to start your career within the property lettings sector as a Customer Service and Support Apprentice.
Wages explained
Working week
Monday - Friday, 9am - 5.30pm (1 hour unpaid lunchbreak). There will be requirement to work Saturdays Saturdays per month). Working times will be confirmed at interview.
Total hours per week:
37.5
Apprenticeship level
Intermediate
Level 2 (GCSE)
What will the apprentice be doing?
Manning the front desk when required and ensuring every customer is greeted in a friendly, positive and enthusiastic manner.
Data inputting to our digital systems.
Creating tenancy agreements.
Ensuring all enquiries are dealt with swiftly or passed to the correct department.
Providing marketing/social media support for advertising properties to prospective applicants.
Processing of client and business information.
Supporting any other business tasks as necessary.
What training will the apprentice take and what qualification will the apprentice get at the end?
Full Customer Service Practitioner qualification - Level 2
On the job training to support role development
Off the job training to support qualification requirements
Employer to allocate dedicated training time for Off the job training requirements
Functional Skills support - (maths/English) - if required
What is the expected career progression after this apprenticeship?
Requirements and prospects
Desired skills and personal qualities
Communication skills, IT skills, Attention to detail, Customer care skills, Problem solving skills, Administrative skills, Team working, Multi-tasking skills, Trustworthy, Willingness to learn
Qualifications
GCSE or equivalent English (Grade A*/- C/4) Desired
GCSE or equivalent Mathematics (Grade A*/- C/4) Desired
Things to consider
Part of qualification will require regular College attendance (one full day every two weeks) to support qualification requirements. College is based near Marsh Mills, Plymouth.
About the employer
Student Choice Plymouth were established in 2013 and have grown rapidly to become one of the city's market leaders when it comes to student accommodation and have experience in all aspects of the property market from buying and development to letting and selling.
EmployerStudent Choice Plymouth
60 NORTH ROAD EAST, PLYMOUTH, PL4 6AL
Training provider
FOCUS TRAINING (SW) LIMITED
Job Types:
Full-time, Apprenticeship
Salary:
£10,296.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Plymouth: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
More jobs from The Focus Training Group
-
Apprentice Surgery Reception and Administration
Plymouth, United Kingdom - 3 weeks ago
-
Apprentice Business and Client Support
Exeter, United Kingdom - 2 weeks ago
-
Business and Client Support Apprentice
Taunton, Somerset, United Kingdom - 1 week ago
-
HR Administration Support
United Kingdom - 2 weeks ago
-
Customer Service/Reception Apprentice
Plymouth, Devon, United Kingdom - 3 weeks ago
-
Electrical Assessor/trainer
Plymouth, United Kingdom - 4 days ago