Front Desk Receptionist - Weybridge, United Kingdom - Oatlands Park Hotel

Oatlands Park Hotel

Verified Company

Weybridge, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Oatlands Park Hotel are currently on a drive to set the standards of excellence in the luxury sector of the hotel industry.

Located in a stunning setting in Weybridge the hotel employs almost one hundred of the most skilled, professional and dedicated people that the industry has to offer.

We understand that every Guest is unique and our team strives to create individual moments of service excellence for our business and leisure guests.

We are currently looking for a Front Desk Receptionist to support the Front House function and to report to the Front Office Supervisor

MAIN RESPONSIBILITIES:

Responsible for providing a friendly, welcoming and efficient service to all guests in line with the hotel vision and values
To undertake front of house duties, including meeting,greeting and attending to guest's needs
To build a good rapport with guests and resolve any complaints or issues in line with company standards
To be responsible for accurate and efficient accounts and guest billing processes
To administer all routes of reservation to ensure room bookings are made
To efficiently process all reservations and cancellations
To log any maintenance issues onto the PMS

SKILLS AND REQUIREMENTS