Night Concierge, Fixed Term Contract - London, United Kingdom - PMR

PMR

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client is seeking an expeirnced Night Concierge to join their friendly team based within a luxury residential building in Tottenham N17.

The role is a fixed term contract for 12 months however it is very likely that the contract will move into a permanent postion.

Salary - £25k per annum

Hours - 6pm until 6am, 4on on 4off

Overall

To be a brand ambassador for the Company ensuring that customers and stakeholders receive excellent service, and that the building is secure, safe, and well maintained.

KEY RESPONSIBILITIES
General Night Resident Host Services
Sign in and out all visitors to the building and ensure they are aware of fire evacuation procedures.
Maintain and update night resident host handover list, noting all activity on shift.

Ensure all keys are correctly placed in locked key cabinet and are signed for on release/return by contractors/ customers/ letting agent and records kept.

Assisting with property inventories (Check ins and check outs) where required including for guest suites.
Undertake audit of keys held in key locker every night.
To undertake any administrative tasks as requested by Management.

Essential Experience
Excellent Customer service experience within a similar role.
Actively embrace and work within the Company Values.
Able to show an understanding of and commitment to good customer care.
Able to show an understanding of and commitment to property services and managing relationships with Customers and stakeholders.
Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents. Strong attention to detail