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  • IT Field Engineer - Edinburgh - In Technology Group

    In Technology Group
    In Technology Group Edinburgh

    3 days ago

    Default job background
    Full time
    Description

    Job Title: IT Field Engineer

    Join a forward-thinking MSP that's committed to delivering top-tier IT solutions and support to a diverse range of businesses.

    About the Company:

    Known for their dynamic approach and tech-driven culture, this company is focused on creating a collaborative, growth-oriented environment.

    With strong partnerships with industry giants, they offer exciting opportunities for experienced engineers looking to take their skills to the next level.

    Key Responsibilities:

    • Provide 3rd line support to clients, resolving complex IT issues both on-site and remotely.
    • Lead the troubleshooting and resolution of high-level incidents, ensuring minimal disruption to clients' businesses.
    • Work on key IT projects, from planning to implementation, contributing to the overall success of client IT environments.
    • Provide proactive support and guidance, identifying potential issues and implementing solutions before they escalate.
    • Work with clients to optimize and enhance their IT infrastructure, ensuring that systems are secure, efficient, and up to date.

    Tech Stack:

    • Office 365 - migrations and ongoing support
    • Windows Server - administration and troubleshooting
    • Networking - Routers/Switches, firewalls, and VPNs
    • Virtualization - Hyper-V and VMware

    Company Benefits:

    • Comprehensive training and development programs, including support for certifications and career progression.
    • Competitive salary and a range of employee benefits, including gym membership funding and 30 days of paid annual leave.
    • Flexible working environment with an office shutdown from Christmas Eve to New Year's Day.
    • A collaborative, growth-oriented team culture that invests in its people.

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