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- Provide 3rd line support to clients, resolving complex IT issues both on-site and remotely.
- Lead the troubleshooting and resolution of high-level incidents, ensuring minimal disruption to clients' businesses.
- Work on key IT projects, from planning to implementation, contributing to the overall success of client IT environments.
- Provide proactive support and guidance, identifying potential issues and implementing solutions before they escalate.
- Work with clients to optimize and enhance their IT infrastructure, ensuring that systems are secure, efficient, and up to date.
- Office 365 - migrations and ongoing support
- Windows Server - administration and troubleshooting
- Networking - Routers/Switches, firewalls, and VPNs
- Virtualization - Hyper-V and VMware
- Comprehensive training and development programs, including support for certifications and career progression.
- Competitive salary and a range of employee benefits, including gym membership funding and 30 days of paid annual leave.
- Flexible working environment with an office shutdown from Christmas Eve to New Year's Day.
- A collaborative, growth-oriented team culture that invests in its people.
IT Field Engineer - Edinburgh - In Technology Group

Description
Job Title: IT Field Engineer
Join a forward-thinking MSP that's committed to delivering top-tier IT solutions and support to a diverse range of businesses.
About the Company:
Known for their dynamic approach and tech-driven culture, this company is focused on creating a collaborative, growth-oriented environment.
With strong partnerships with industry giants, they offer exciting opportunities for experienced engineers looking to take their skills to the next level.
Key Responsibilities:
Tech Stack:
Company Benefits:
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IT Field Engineer
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