Pharmacovigilance Team Leader - Derbyshire, United Kingdom - Cherry Professional

Cherry Professional
Cherry Professional
Verified Company
Derbyshire, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Location:
Derbyshire


Job Type:
Permanent


Contact Phone:


Sector:
Administration and Business Professionals


Salary:27500


Start Date:


Consultant:
Brendan McGuinn


Team Leader | £27.500 |Derby | Hybrid working


Cherry Professional is recruiting for a
Team Leader to join a vibrant team with an organisation based in the East Midlands but this role offers fantastic flexibility around hybrid working.

This is an exciting new role to work for a leading global player in there market. My client is looking for a strong Team Leader, with proven experience and great people management skills.

Role requirements

The Pharmacovigilance Team Leader is responsible for the day to day management of the Pharmacovigilance team.

The post holder will ensure that all agreed policies, procedures, and operational processes are adhered to ensuring compliance with all regulatory, professional and customer requirements on time and on budget.

Key Deliverables

  • Monitor workload and support and implement the capacity, business continuity and escalation procedures involving communication to internal stakeholders and pharma Clients when required
  • Liaise closely with the Head of Quality and Governance in order to manage the work of the Pharmacovigilance (PV) team, including personal development activities such as setting objectives and performance review, coaching and mentoring, and oversight of daily performance.
  • Where appropriate lead or assist with special projects or process development.
  • Support the maintenance of all Work Instructions and Standard Operating Procedures (SOPs) for Pharmacovigilance (PV)
  • Provide updates to the Head of Quality and Governance Operations regarding any issues around governance, this will include training, errors identified, client feedback, recruitment and process changes.
  • Identify ways of improving effectiveness and efficiency within the PV team and operational departments and help drive continuous improvement.
  • In conjunction with the Senior Quality Analyst prepare a monthly KPI report.
  • Build working relationships with colleagues within Complaints, Patient Safety, Operations and Commercial to ensure customers and patients receive an excellent service from the team.
  • Support the Head of Quality and Governance Operations with preparation for external audits & external inspections by regulatory bodies or customer inspection
Responsibilties

  • Adhere to (CQC/ GDP/NMC/GPHC / ICO) standards relevant to role
  • Chair / Attend all relevant committees aligned to remit of the role
  • Be aware of all responsibilities relating to Infection Prevention and Control

Skills/Abilities:

  • GCSE Maths and English grade C or above (or equivalent) or Customer Service NVQ.
  • A level or AS level or equivalent
  • Previous experience as a Team Leader of a serviceoriented team,
  • Significant experience working in a customer/technical service environment.
  • Excellent communication skills (written, oral, presentational, and interpersonal) with the capacity to relate to and adapt to the perspective of others.
  • Ability to influence others to develop and improve services.
  • Ability to effectively train, educate and coach others.
What's on offer

£27,500
Hybrid working
Excellent pension
More jobs from Cherry Professional
See all jobs of Cherry Professional