Patient Experience Coordinator - London, United Kingdom - Moorfields Eye Hospital NHS Foundation Trust

Moorfields Eye Hospital NHS Foundation Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The post holder, after the necessary training and induction, will be an integral member of the multidisciplinary outpatients' team, assisting the team in ensuring improved patient experience, service efficiency and provision of an efficient and comprehensive patient pathway.

They shouldhave the ability to work independently as well as working closely with other members of the team.

The post holder will be a key member of staff and will be integral to the success of the hospital, thanks to their interactions with both clinical staff and patients.

The patient experience coordinator will typically spend time assisting patients and their carers/families in the reception and waitingareas, sometimes spend time talking with patients that are in need of companionship.

They are responsible for ensuring the safety and well-being of service users, and should always work in a manner that promotes the dignity and human rights of patients and clients.

The post holder will support the outpatient clinics working alongside the multidisciplinary team within the service.