Customer Service Advisor - Warrington, United Kingdom - Certas Energy UK Ltd

Certas Energy UK Ltd

Verified Company

Warrington, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are currently looking for a Customer Service Advisor to join the team at Certas Energy based at our Warrington Head Office, on a Part Time Basis

We're looking for:

Contact Centre experience is desirable
A proven track record in telephone selling and up / cross selling
Selfconfidence and good interpersonal skills
High degree of selfmotivation and time management
Resilient, persistent and hardworking
Target driven / results orientated
Able to build the appropriate level of professional rapport with customers
Can handle customer objections assertively
Can manage customer interactions with empathy
Good listening skills
Excellent verbal communication skills GCSE Maths and English a requirement

In this role as Customer Service Advisor, you'll have access to:

Competitive salary plus commission scheme
25 days annual leave (plus bank holidays) Pro Rata
No weekend working in the Summer
Buy, sell and carry annual leave options
Life assurance (4x Salary)
Pension scheme
Brand discounts through Certas group scheme
Annual volunteering day

Company Information
Certas Energy is the leading independent distributor of fuels and lubricants in the UK.

With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day.

Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year.

We're proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future.

From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers.

We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives.

This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment.

This is fundamental to good business performance, and integral to our long-term business success.

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**_ Certas Energy Ltd is an Equal Opportunities Employer_