Business Support Coordinator - Huntington, United Kingdom - Charterhouse Recruitment Services

Charterhouse Recruitment Services

Verified Company

Huntington, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

BUSINESS SUPPORT COORDINATOR
Our client based in York is looking for a Business Support Co-ordinator to join their team. A well-established company who are masters in the pharmaceutical industry. You will be working in a brand-new office offering a great work environment.

WHAT IS ON OFFER?

Salary £25,000 £28,000
Permanent position
Full time
Hybrid work from home/option after probation
Perkbox
Learning platforms
Pension Scheme

YOUR DAY

Overall responsibility for the customer service function providing first line support for external customer sales enquiries and placing orders as required
Be first point of contact for our wholesaler partners
Lead the coordination of ensuring customer issues are solved, complaints and enquiries are managed effectively and appropriately
Work with the UK Sales Manager to ensure accurate sales reporting and CRM is updated in a timely manner
Responsible for processing the monthly wholesaler data via the rebate platform
Ensuring all Technical and PV queries are handled appropriately
Work with the Quality Team to ensure returns and any possible recalls are handled effectively
Work in collaboration with Finance & Commercial Team delivering sales analytics/reporting tools including manipulation and interrogation of large datasets using excel
Identify, drive and support implementation of process improvements and efficiencies
Collate and report competitor intelligence data and materials
Support with tender data collation/submissions
Collaborating with marketing in creating and tracking social media activities/campaigns etc (digital support to include website management, digital campaigns etc)
Analyse and report data from all valueadd support (inc CPD) to measure ROI and support development
Coordinate attendance and activities at exhibitions, conferences and events (regional and national) including booth design and/or shipping, collaterals planning, activity and social programme management and booking accommodation for attendees
Develop and maintain a marketing store, manage stocks of marketing collaterals and distribution as required