Bartender Service - London, United Kingdom - Origin Multilingual

Origin Multilingual
Origin Multilingual
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Bartender - Central London

Location:
London - Near river Thames


Type:
Permanent - Full time


Salary:
£22,651 + service charges


Client Profile:


Origin Multilingual is proud to announce we are recruiting for a Bartender to join a boutique hotel in Central London.


Primary Duties:


Managing team members; to lead by example, assist the Food and Beverage Supervisor in building an effective team, direction, coordination and evaluation of department.

Ensuring appropriate professional standards of behaviour, work standards, productivity, practicesand customer care are enforced.

  • Must have previous experience
  • Have good knowledge of spirits and wines
- must have cocktail making skills

  • To report to work in good time, clean and wearing the correct uniform
  • To take responsibility for the operation of the Food and Beverage when on duty
  • To perform all tasks to a consistent and correct standard as per Standard Operational Procedures Manual
  • To ensure guests are assisted promptly and to the correct standards, upselling takes place, orders are delivered in a timely fashion.
  • To operate the POS computer systems and produce adequate reports at the end of each shift and record relevant information in the handover book. To handle all types of payment
  • To promote a helpful image to clients and give full cooperation to any customer requiring assistance with a prompt, caring and helpful attitude and to anticipate customer's needs whenever possible, to enhance quality service and in turn enhance clientsatisfaction and to record in the handover book for follow up by the Bar Nlanager
  • To give full cooperation to any colleagues requiring assistance in a friendly and helpful manner
  • To liaise daily with chef in charge to discuss specials and food availability
  • Train and coach in a systematic and professional way to consistently achieve service standards and product delivery
  • To ensure a complete knowledge by the whole team of food and beverage service techniques, all menus, drinks lists and specialties and served to correct standards.
  • To deal with customer complaints by following the correct procedures
  • Bartender / Supervisors are empowered to compensate a guest to the value of £30 per person, line staff the value of £10
  • To identify and report all health and safety hazards and maintenance requirements in the work place and follow up to ensure zero defects and record in the handover book.
  • To positively promote sales awareness within the department and maximize sales opportunities
  • To assist in controlling all operation costs
  • To inform the Bar Nlanager of any team member who has performed in an unacceptable manner or any team member who is underperforming
  • To remain on shift beyond your scheduled time due to demands of the business to ensure guest satisfaction and ensure guests payment is complete
  • From time to time when business levels are high Bartenders are expected to assist in guest service in front of the bar or hotel restaurant
  • To carry out any duty reasonably requested by the F&B Manager, deputy manager or their nominated representative and to be flexible in assisting around the hotel in response to business needs

Personal Specification:


  • Attention to detail
  • Organised
  • Positive attitude
  • Fluent English
  • Willingness to learn
  • Previous experience would be beneficial
**To apply
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