Senior Document Controller - Leicester, United Kingdom - SF Group

SF Group

Verified Company

Leicester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Senior Documents Controller

Permanent

£26,000 - £28,000

Leicester - LE1

Office Based with flexible working.

SF Recruitment have partnered with an award-winning business in the heart of Leicester. They are looking for a senior document controller who is looking to progress their career.

You will be leading a team of document assistants and responsible for the consistent operational delivery of work stream within document services across the firm.

Responsibilities will Include:

Managing workloads effectively, monitoring volumes and priorities, liaising with the requestors as appropriate
Maintaining SLAs and KPIs, creating reporting metrics as required by the Document Services Manager
Ensuring all documentation, scanned images and removable media are received, created, and disposed of.
Conducting training for new starters and existing team members as required
Completing printing requests from a variety of different sources, outputting requests to production print engines, MFDs and wide format printers in standard and full bleed format as requested.
Creating, editing, converting, and enhancing documents to and from multiple formats
Liaising with clients to manage deadlines and any subsequent queries.
Processing and distributing incoming documents and items within set SLAs, ensuring everything is logged and traceable.
Collecting and processing outgoing post, including the processing of large mailings when required
Arrange couriers and other signed for deliveries and collections by request, ensuring relevant details are recorded for charging and auditing purposes.

Skills and experience you will have:

Experience in leading a team in a similar environment within professional services is essential.
Demonstrable ability to influence team members and able to articulate future possibilities.
As a working member of the team, we will require excellent IT skills with advanced knowledge of all Microsoft Office products, and PDF editing software.
Knowledge of document management and case management systems and workflow technologies
Sound organisational skills with the ability to multitask.

What you get in return