Elective Access Support Officer - Cambridge, United Kingdom - Cambridge University Hospitals

Cambridge University Hospitals
Cambridge University Hospitals
Verified Company
Cambridge, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Main area

  • Corporate
  • Operations
    Grade
  • Band 7
    Contract
  • Permanent
    Hours
  • Full time hours per week
    Job ref
  • 180F235444
    Employer
  • Cambridge University Hospitals NHS Foundation Trust
    Employer type
  • NHS
    Site


  • Addenbrookes Hospital

  • Division Corporate
    Town
  • Cambridge
    Salary
- £43,742 - £50,056 p.a. pro rata
Salary period

  • Yearly
    Closing
  • 17/09/2023 23:59
    Interview date
  • 25/09/2023Job overview
We are looking for an Elective Access Support Officer to join our team.


Your role will be responsible for the delivery of reports for end users on a day to day basis in particular reference to the waiting list validation program using Envoy.


You will support performance delivery against all national elective access standards across all divisions and support the Head of Elective Access in optimising existing reports as well as creating new ones.


You will provide expertise to work closely with Directorates and Divisions in the delivery of the waiting list validation programme helping to ensure teams deliver the necessary detail at a time of significant pressure and challenge.

You will work closely with staff across the Trust building relationships providing collaborative working.

Main duties of the job


To ensure all patients requiring access to outpatient appointments, diagnostics and elective inpatient or day-case treatment are managed equitably and consistently, in line with national waiting time standards and the NHS Constitution.

Lead on the delivery of the Waiting List Validation Program supporting the National timings for validation (NHS England).

To monitor divisional progress against the Waiting List Validation program.


To ensure that all opportunities are taken to continually improve the ways in which the systems are used within and beyond the directorate and develop pathways as necessary, liaising with managers both within and outside of the directorate.


Work with the Head of Information Management to identify appropriate solutions for various reporting needs for the Waiting List Validation Program.

Working for our organisation


Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge.

With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners.

Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here.

CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave.

The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on the 17th September 2023.

Interviews are due to be held on the 25th September 2023.


Benefits to you


We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.


Please note if you would like to discuss the required hours of this role further, you should approach the contact given.

In some cases alternative working hours will be considered.

Person specification


Qualifications:

Essential criteria

Educated to degree level or equivalent knowledge gained through experience.

Portfolio evidence of continuous personal and management development.

  • Management / leadership qualification or experience.
Desirable criteria

Elective care Essentials training NHSI.

  • Evidence of leadership training.
Experience

Essential criteria

Proven experience of operational management in a clinical service that includes elective pathways.

Working with and delivering on challenging performance targets.

  • Analysis of performance data and metrics for improvement.
Desirable criteria

  • Background in managing and improving elective pathways in a large Acute Trust.
Knowledge

Essential criteria

Knowledge base of NHS Elective Access Standards and all related national rule sets.

Working knowledge of hospital based IT systems.

Knowledge of NHS Trust performance and management frameworks.

Knowledge of health and social care priorities and policy direction.

Understanding of governance and the issue involved.

  • Understanding of importance of data quality within the NHS environment.
Desirable criteria

Knowledge of the Trust and strategic priorities.

Specific knowledge of EPIC Electronic Patient Record and admin pathway mana
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