Brand Specialist - London, United Kingdom - Selfridges

Selfridges
Selfridges
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Join Our Team as a Brand Specialist!

  • Provide exceptional service to customers by sharing product knowledge and managing complaints effectively
  • Inspire colleagues by communicating brand stories, new products, and driving sales through training
  • Take initiative in improving business practices and maintaining retail standards
  • Ensure adherence to health, safety, and security procedures to prevent stock loss
  • Be adaptable to different challenges each day and excel in a flexible role
  • Build and retain a loyal client base through outstanding service

What We're Looking For:

  • Adept in sales, CRM, and NPS targets with a hunger to learn more
  • Excellent communication skills and a passion for the products we offer
  • Stay informed about industry trends and competitor activities
  • Demonstrated expertise in sales and customer service
  • Collaborative mindset to keep teammates updated and engaged
  • Approachable leader willing to support and guide the team
  • Take pride in visual merchandising and uphold store standards
  • Exemplify our company values and be a reliable team player
  • Flexible attitude towards varying responsibilities based on business needs
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