Call Centre Advisor - Southampton, United Kingdom - Raven Marketing

Raven Marketing
Raven Marketing
Verified Company
Southampton, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About us
Raven Marketing is a small business in Southampton. We are collaborative, inclusive and fast-paced.


Our work environment includes:

  • International workforce
  • Company perks
  • Onthejob training
  • Regular social events
This position is an entry level position and no previous experience is required. This is a great oppurtunity for imdividuals who are looking to kickstart their career.

We are looking for a Call Center Advisor to join our team in Southampton.


Responsibilities:


  • Provide excellent customer service to customers over the phone.
  • Handle customer inquiries and complaints in a professional manner.
  • Provide accurate information to customers about products and services.
  • Maintain a high level of customer satisfaction.
  • Identify customer needs and suggest appropriate products and services.
  • Resolve customer issues in a timely manner.
  • Follow up with customers to ensure their satisfaction.
To be truly successful within this role, you will need:

  • Individual and strong team playing abilities
  • Strong communication skills
  • A vibrant flair and persuasive personality

Salary:
£24,963.00-£25,546.00 per year


Benefits:


  • Casual dress
  • Company events
  • Free parking
  • Private dental insurance
  • Private medical insurance
  • Sick pay

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Quarterly bonus

Ability to commute/relocate:

  • Southampton: reliably commute or plan to relocate before starting work (required)

Work Location:
In person
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