Service Administrator - Livingston, United Kingdom - ScoMac Catering Equipment Ltd

ScoMac Catering Equipment Ltd

Verified Company

Livingston, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

SERVICE ADMINISTRATOR - SCOMAC CATERING EQUIPMENT LTD - RAF-3263

ScoMac Catering Equipment Ltd is one of the largest independent commercial catering manufacturers/suppliers within the U.K, an excellent and varied opportunity has arisen to recruit for a
Service Administrator to complement our existing team.

Role Overview:

Reporting directly to the Service Administration Manager the primary purpose of this role is to provide an all-round administration support service.

Other duties include;

Update Customer Portals.
Raise and monitor warranty calls.
Raise Purchase Orders for subcontractors and monitor progress of job to completion.
Collate and file electronically PPM sheets.
Record / enter service calls within computer system.
Resolve customer enquiries by gathering the relevant information and responding accordingly.
Ensure all records are filed in a systematic format.
Provide support to our invoicing / Contract Administration Departments as and when required.
Improve quality of service by recommending improved processes.
Undertake any other tasks / duties as may be reasonably required whilst supporting other members of the Service Department.

Skills & Experience Required:

Possess previous experience in a similar role.
Possess excellent reporting, data entry, organisational and interpersonal skills
Be competent in Microsoft Office including Word, Excel and outlook. Experience of using 2serv / Exchequer operating systems would be an advantage but not essential as full training will be provided.
Possess the ability to problem solve.

What we offer in return:

Salary is negotiable dependant on skills and experience.
Full time, permanent contract.
Access to a contributory company pension scheme.
A varied and interesting role with one of the largest independent commercial catering manufacturers / suppliers within the UK.

To find out more about our Company please visit our Company website.

We are an equal opportunity employer.

Schedule: