Customer Service Administrator - Saffron Walden, United Kingdom - GCA LTD
![GCA LTD](https://contents.bebee.com/public/img/noimg-businessx400.jpg)
4 weeks ago
Description
EXPERIENCED SALES ADMINISTRATOR
GCA LTD - are a UK based family run business based in Saffron Walden, Essex.
We specialise in the distribution of mobile telecommunications equipment and provide a bespoke direct to site delivery service to our customer base.
Due to continued growth we require an experienced sales administrator to join our busy sales team. You will be responsible for your own list of customers, processing their orders, liasing with them with regards to delivery schedules and answering any queriesHOURS:
8.30am -5.00pm/40 hours per week.
No weekends or shifts, however we offer a 24 hour delivery service so at busy times it may be necessary to stay late to ensure all paperwork is completed.
KEY RESPONSIBILITIES
Answering telephone calls
Processing customer orders using Orderwise (training provided)
Allocation and dispatch of daily orders
Liaison with the warehouse/sales team re stock shortages on orders
Liaison with customers re delivery queries
Assisting the Sales Manager with any projects
About You:
You will need:
Previous Sales Administration exprerience
Good written and verbal communication skills
Methodical approach with a strong eye for detail
Good numeric and computer skills including Excel + Outlook
Committed to delivering high customer service
As a valued employee you will be rewarded with the following:
- Highly competitive Annual Salary
- Yearly Review
- Paid overtime
- 20 days holidays, plus English bank holidays
- Discretionary Six Monthly Bonus depending on company and personal performance
- No
Salary:
£25,000.00-£27,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Experience:
- administration: 1 year (preferred)
Work Location:
In person
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