Examinations and Booking Adminstrator - Farnham, United Kingdom - Professional Training Solutions

Professional Training Solutions
Professional Training Solutions
Verified Company
Farnham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Examination & Bookings Administrator - Full Time or Part-Time Job Share - Office based - Benefits


PTS was founded in 2006 by our directors who have significant experience in government funding and training, Professional Training Solutions has continued to grow and develop, becoming a leading training provider across a range of sectors.

More employers are becoming aware that investing in their staff and their development is an investment in their future.

With our support, we aim to provide training and qualifications that will help employees become top performing, motivated and enthusiastic staff who are an asset to any business.

Overall, Professional Training Solutions real goal is_ inspiring tomorrow's workforce_. Delivering quality is at the core of our business and to do this we need quality people. Is this you?


The Purpose of the Examination & Claims Administrator is to take ownership of the coordination of examinations, end point assessment and certification at PTS end to end.

This includes the planning, administration, implementation, review and analysis of these areas whilst ensuing compliance with awarding body requirements and providing a seamless learner / employer experience.


Some of your roles and responsibilities will include:

  • Management of the examination entry process, including management of our SkillsForward Initial Assessments and recording results, identifying and ensuring evidence of learner exemptions, checking all learners are on the right programmes and examinations,
  • Supporting the process relating to access arrangements (support for learners with additional learning needs, exam rooms, invigilators (and training invigilators), managing emergency access arrangements etc).
  • Management of examination days in according with JCQ and awarding body regulations including preparation for each exam day including ensuring all IT is ready and working, starting examinations, dealing with emergencies, irregularities and malpractice, dispatching exams etc.)
  • Management of Invigilators.
  • Management of IT equipment in line with Awarding Body guidelines, updates, software installation and troubleshooting for our online exams.
  • Management of examination results. Accessing them electronically, disseminating to learners, recording on our MIS system.
  • Post examination support, rebooking tutors for learners who failed, issuing certificates.

What do you need to be successful?

  • Excellent administration, planning and organisational skills, including workload management techniques.
  • Ability to maintain accurate and precise records.
  • Ability to be proactive and work independently as well as part of a team.
  • Excellent IT skills using a range of software packages, with the ability to manage online exams and ensuring IT is compliant.
  • Ability to prioritise workload and meet deadlines
  • Ability to maintain and respect confidentiality of information.
  • Active listening and learning.
  • Professional manner and commitment to excellent customer service.
  • Ability to make decisions and problem solve
  • Must be prepared to travel as required by the business.

Benefits of the role:


We value training and development, so all employees are offered the opportunity to undertake training CPD to further themselves in their careers.

In addition to this we also offer an Employee Assistance Program (EAP) available 24 hours a day. On top of this we also offer onsite parking, sick pay, and generous annual leave.

  • As a learning provider, Professional Training Solutions commits itself to promoting and safeguarding the welfare of children and young people. Successful applicants will therefore be required to undergo a DBS check at the appropriate level._
  • Applicants must be eligible to work in the UK, as we do not sponsor work permits and outside work permits are not accepted as proof of a right to work in the UK._
  • We promote the kind of workforce we would like to create through our training, and so encourage applicants meeting the criteria for the role regardless of age, disability, gender, orientation, race, religion, or ethnicity._
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