Registration Officer - Wilmslow, United Kingdom - Information Commissioner's Office

Information Commissioner's Office

Verified Company

Wilmslow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Registration Officer (Contact Centre)

Location:
Flexible hybrid environment, with 1-2 days per week in our Wilmslow head office.

Salary range
:
£21,175-£22,402 pa, with potential for further progression.

Hours:
Monday to Friday 9am-5pm (with flexitime, part time hours are also available)

About us
The Information Commissioner's Office (ICO) is the UK's independent authority set up to uphold information rights.

In a data-driven world, we provide advice, guidance and support to organisations enabling compliance with their obligations, as well as protecting individuals and their personal data.

As an employer, we are passionate about making a positive difference to the lives and careers of our people, and we empower you to be curious, impactful, collaborative and respectful.

Why work for the Information Commissioner's Office?

Pay progression scheme.
Hybrid and flexible working options.
25 days paid holiday per year, plus privilege and public holidays.
Flexi leave (up to 26 additional days leave per year).
No weekend shifts.
Pension (employer contribution around 26.6%).
Health Cash Plan.
Fantastic development opportunities to learn and progress.

The Registration Officer role

Our Registration Officers are the heart of our organisation and the first point of contact for businesses with queries about the data protection fee.

Reporting to a Team Manager, you will give our customers advice, support and guidance about the rules and processes for fee payers, over phone and live chat.

You will also spend time away from our live services, processing payments and maintaining fee payers' records.

Our Registration Officers are:

Excellent communicators with the confidence to provide advice and support to our customers.
Keen to learn, and able to understand and explain complex rules and guidelines.
Flexible and able to work across multiple priorities.
Customer champions, putting the needs of our customers at the heart of what they do.

If you don't meet every requirement, but believe you'd be a good fit for the ICO, we'd love to hear from you

Equality, diversity and inclusion
The ICO is committed to promoting and enhancing equality, diversity and inclusion.

We are focused on developing a workforce that is representative of the communities we serve and together we are building an inclusive workplace where all of our colleagues have the opportunity to progress, develop and make a real difference.

We are championing this through our Equality Diversity and Inclusion Board together with a number of staff networks. Read more about our commitment on our website.

To Apply
Please submit your anonymised CV by
23:59, Monday 2 January

Please note if you are appointed to work with the ICO you will be required to complete security clearance processes (identity and qualification checks plus Basic Disclosure level check of unspent criminal convictions).

Job Type:
Permanent

Salary:
£21,175.00-£22,402.00 per year