Casual Matchday Event Support Staff - London, United Kingdom - Arsenal Football Club

Arsenal Football Club

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who we are

We are one of the most famous clubs in world football, with a rich heritage and history of success - read more about our history, here.

Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all.

We have a very defined purpose:
to act for a winning team, culture and community.

We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).

Responsibilities will include:

Distributing event day accreditation
Completing ID checks before handing out accreditation
Dealing with queries from staff and fans within reception area
Spot checking and validating event day accreditation during event
Liaising with the Accreditation Co-Ordinator to ensure any concerns are reported immediately
Stewards room support distribution of steward equipment, such as radios, jackets, tablets
Assist with the checking of steward agency deployment
Assisting with adhoc duties at the event in reception, stewards room and safety team office, such as Answering telephones and sorting and separating matchday accreditation

Successful applicants on a casual worker basis must be able to demonstrate the following:

Skills and expertise
relevant customer service experience
Administration experience within a fast paced, pressurised environment
Teamwork and drive results working in a fast paced and busy environment, desire to achieve targets
Live the values live and breathe 'The Arsenal Way', have an understanding of football, and be able to demonstrate Club knowledge and history is desirable
The availability and flexibility to work evenings, weekdays and weekends.
Exceptional organisation skills, including the proven ability to manage a fastpaced and varied workload
Ability to communicate with a broad range of internal and external stakeholders, adapting style and approach as and when required.
Experience in a public facing role.
Attention to detail.
Flexible approach to work with a passion for high volume and fast paced operational environment and a proven commitment to teamwork.
Flexible attitude to working hours.
Sound general administration and record keeping skills.

Hours - Event Day only
Please note successful applicants will be required to undergo a DBS check, Right to work check and reference checks.

Arsenal for Everyone

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family.

We believe that diversity of background, skills and experience drives our success on and off the pitch.

_ Disability Confident Leader_
**Deadline date: TBC