Home Ownership Officer - London, United Kingdom - Service Care Solutions - Housing

Service Care Solutions - Housing
Service Care Solutions - Housing
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Title:
Home Ownership Officer

Company:
Lewisham Homes

Work Pattern: 36 hours

Type:
Temp on going

Location:
Lewisham, SE6 4RU




DBS:
Basic

Purpose of the Job

Main Responsibilities

  • Issue Section 20 Notices and keep robust records of each contract.
  • Build good working relationships with the local Tenant and Residents' Associations. Attend out of hours meetings when required.
  • Respond to correspondence and complaints and provide drafts for member's enquiries.
  • Identify and record details of vulnerable residents, signpost residents for support as required.
  • Ensure safeguarding concerns are acted on immediately and in compliance with the safeguarding procedure.
  • Investigate complex cases, work collaboratively with other departments, partners, and stakeholders to ensure multi agency responses to complex cases. Carry out home/estate visits/inspections in a lone working capacity as required.
  • Take legal action as necessary. Ensure all legal paperwork is completed to a high standard. Attend court hearings (including tribunal & mediation), always representing the organisation positively.

Requirements:


  • Thorough knowledge of Leasehold Legislation and Right to Buy.
  • An understanding of the current challenges faced by a social housing provider, within the context of the role applied for.
  • Experience of issuing S20 notices and invoices.
  • Experience of writing complex reports or witness statements.
  • Good level of general education including grade A-C GCSE or equivalent in Maths and English.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Joel at Service Care Solutions on or send an E-Mail to
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