Freight Customer Service Administrator - London, United Kingdom - Freightserve recruitment

Freightserve recruitment

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Freightserve recruitment are looking for an experienced Freight Customer Service Person who has Import / Export experience.

The company are in a period or growth and looking to add a new member of staff to their growing team.

The company are a niche company based in the West End of London.

The role involves, but is not limited to, the following responsibilities:

Assist with shipping documentation
Provide quotations to current and potential customers
Liaise with offices abroad
Provide solutions to our customers requirements
Stock maintenance for customers
Travel abroad when necessary
Build and maintain relationships with customers
Assist the Manager and colleagues as necessary in order to support the team.
Undertaken additional duties, or assist other members of staff, as may be reasonably requested by your Manager or the Directors.

The knowledge, skills and experience required:

Basic knowledge of import/export customs procedures/customs clearance
Experiences in customer service / logistics
Ability to build and maintain good working relationships with customers and colleagues
Attention to details and problemsolving skills
A good knowledge of the English language, both verbal and written
The ability to prioritise and organise own workload to tight deadlines
Sound knowledge of IT systems
Word and Excel
A good knowledge of French and/or Italian language, both verbal and written

Annual Salary Reviews & Performance Bonuses;

Salaries reviewed annually and are increased based on performance & longevity.
Discretionary bonuses are awarded based on performance.

Working hours are Monday - Friday 9am - 6pm

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Job Types:
Full-time, Permanent

Salary:
£33,000.00-£35,000.00 per year

Benefits: