Tech Support - Exeter, United Kingdom - Cathedral Appointments Ltd

Cathedral Appointments Ltd
Cathedral Appointments Ltd
Verified Company
Exeter, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Up to £26k DOE | Remote | IT Support for a Managed IT Support Provider
Ambitious MSP (Managed Service Provider) looking to recruit 2nd Line support team members. Remote role with office travel once a month to spend time with team and colleagues.

Experience with Microsoft Windows Servers (including Hyper-V or equivalent), MicrosoftWindows Desktops, Office365, Backup Software, Antivirus software and experience working with Firewalls.


Tech Support - 1st Line Responsibilities include: -

  • 1st Line support for Windows Desktops, Laptops, Hardware and Software
  • 1st Line support for Office 365 Admin
  • Writing/Updating user and system documentation
  • SLAbased technical support calls

Tech Support - 1st Line Requirements include: -

  • Basic networking including TCP/IP and DNS
  • Basic server administration
  • Excellent customer service skills
  • Strong written and verbal communication skills

Tech Support - 1st

Line Benefits:
-

In return for your efforts, you can expect:

  • Remote working
  • Flexible shift patterns covering 8 am 6 pm
  • 20 days Annual leave plus Bank holidays, extra days awarded for service
  • Private medical insurance
  • VDU Eye Tests
  • Contractual Sick Pay (after probation)
  • Death in Service
This is a super opportunity within a fast-growing, ambitious customer-driven IT Support team.


Recruitment Consultant:
Lynsey Skinner


Ref: 9564
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