Ict Digital and Infrastructure Officer - Nottingham, United Kingdom - Rushcliffe Borough Council

Rushcliffe Borough Council
Rushcliffe Borough Council
Verified Company
Nottingham, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

ICT Digital and Infrastructure Officer:


Salary:
LS11 £35,283- £37,578

Closing date : 11 December 2023

Hours: 37 hours per week

Can you deliver a first-class Service ICT support out infrastructure that keeps our 300 members of staff and Councillors working? If this sounds like the challenge you are looking for, we would love to hear from you


You must be able to demonstrate the ability to design and implement new technologies, and to succeed in this role you will need an excellent technical understanding of modern ICT environments as you will be working with technologies including Storage devices, virtualisation, firewall and networking.


You will be educated to degree level, though other relevant qualifications plus experience would be acceptable for example MCSE or CCNA.


This role is ideal for someone who is looking to move to third-line support and who can demonstrate the use of technical skills and resources to deliver ICT solutions and services, along with excellent communication skills and proven experience in creating and maintaining customer relationships.


To be successful in this role you must understand ITIL Framework and be able to follow Prince 2 Project Management workflow.

Be versed in producing topology diagrams, handover documentation and Knowledge base articles for colleagues to use.


Above all, you will have a positive, customer-focused, can-do attitude that complements our corporate values and the technical skills needed to excel in this role.


Rushcliffe Borough Council provides high-quality services to more than 119,000 residents in a Borough made up of vibrant towns and stunning villages.

It is a forward-looking, innovative Council which is keen to make the most of its assets. This new role is an essential element of our Endpoint team.

You will have the opportunity to shape this role, and your team, to deliver excellent customer service as well as vital ICT support to all our staff and Councillors.

We recognise ICT as an essential cornerstone to delivering services to the Borough - we would like you to be part of our team.

- free car parking at our purpose-built offices
- excellent training and personal development opportunities
- reduced membership of the onsite leisure centre

  • Local Government pension scheme.


Rushcliffe Borough Council supports flexible and part-time working in line with the needs of the public that we serve, and the business needs of the Council.

In the case of this position, there are daily on-site requirements to be shared within the team and some out-of-hours working.

If you would like an informal discussion about the post, please contact Matt Doar, ICT Services Support Manager on


Closing date:11th December 2023**Interviews will take on Friday 15 December or
Tuesday 19 December 2023
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