Despatch Supervisor - Antrim, United Kingdom - The Essence Vault

The Essence Vault

Verified Company

Antrim, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Jaq. Group is a fast-moving company which has experienced considerable growth over the last year.

The Despatch Supervisor will be responsible for overseeing and coordinating the efficient and timely delivery of goods to the customers.

This role involves managing a team of despatch operatives and ensuring that all operational activities run smoothly. The position requires strong leadership, organisational, and problem-solving skills to ensure a seamless operation.

Key tasks will include but are not limited to:

Co-ordinate, encourage and support all operatives to maximise productivity and meet order targets following management's instructions
Prioritise tasks and assign to the team ensuring an adequate distribution of workload
Oversee the daily despatch operations, ensuring all deliveries are scheduled and executed in a timely manner
Monitor despatching software and systems to efficiently manage and track delivery pick up timings
Prioritise urgent orders and allocate resources appropriately to meet customer demand
Monitor compliance ensuring that products and processes comply with relevant industry standards, postal regulations, and company procedures
Conduct regular spot checks on selected orders to proactively identify any errors or discrepancies before they are dispatched to customers to ensure company profits are maximised.
Completing relevant paperwork accurately and in a timely manner
Take part in the training of new staff members within your team
Monitor productivity of staff members along with conducting regular performance evaluations and offer feedback to team members
Assisting with rotas and performance reviews when necessary
Monitor inventory and shipment transactions for accuracy
Liaise with and effectively communicate with various departments especially the Customer Service team in regards to order updates, schddules, change of details etc
Ensure inventory and storage areas are clean and maintained well
Daily communication with the Warehouse Managers and report any deviation of plans and eslate any issues
Assist with printing orders and making amendments / investigations where necessary and delegating the workload
Implement and promote health and safety regulations within the workplace and ensure the team wear appropriate PPE at all times
Be fully flexible to assist in other departments according to the needs of the business
Undertake any other duties as required, that are within the competence of the post.

General

Ensure that you treat those with whom they come into contact in a courteous and respectful manner in accordance with the Dignity at Work Procedure.
You are required to adhere to and promote the Equal Opportunities Policy throughout the course of your employment.
You must maintain high standards of personal accountability.
You must cooperate with others on health and safety policies and procedures.
You must comply with the no smoking policy.

Essential Criteria:

2+ years of experience within a similar fastpaced environment
1+ year of experience within in lead / supervisory role
Ability to delegate and assign employees tasks
Clear knowledge of warehouse operations
Strong problem solving skills
Good communication and interpersonal skills
Excellent leadership and organisational skills to ensure the warehouse is run efficiently
Proficient in inventory software
Confident working to fast turnarounds
Positive, cando attitude
Willingness to learn
Flexible and adaptable
Able and willing to work additional hours when required
Ability to remain stationary for extended periods of time when on warehouse floor