Arrears Officer - Birmingham, United Kingdom - Service Care

Service Care

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Arrears Officer x2

Contract: 6 months temp to perm

Hours: 35, hybrid working available

Location:
North East/North West/Midlands

DBS:
Basic

Purpose of the Role

I am representing a client who are looking for 2 experienced Arrears Officers to provide a holistic housing management service and to help the Arrears Team with their oncome recovery and legal processes.

You'll be expected to work a minimum of 3 days a week in the base office near you, and from time-to-time be required to travel to another office within your area.

The base offices can be found in:

North East:
Sunderland, Middlesbrough, Doncaster, Rotherham

North West/Midlands:
Greater Manchester, Liverpool, Derby, Leicester, Birmingham

Main Responsibilities

Be responsible for the prevention of rent arrears through effective campaigns and early intervention.
Be responsible for taking effective recovery action in line with agreed policies and procedures which may include attendance at court.
Deal with debt related enquiries by telephone, correspondence or personal interviews and prepare arrears statements as required.
Determine action required arising from systems generated recovery procedure.
Complete necessary administration to maintain all arrears recovery systems.

Requirements:

Strong experience working in arrears and a housing management setting.
Familiar with License and Tenancy income recovery processes and legal processes.
Experience attending court.
Good knowledge of Housing Benefits.
Experience using Pyramid/Omni Ledger or other Housing Management Systems. Support Housing Knowledge is desirable.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.