Temp to Perm - Milton Keynes, United Kingdom - Parkside Recruitment

Parkside Recruitment

Verified Company

Milton Keynes, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Reference:

22scfszcsd Sector:
Call Centre Representative, Call Centre/Customer Service
Salary:

- £21,840 Per Annum

Town/City:
Milton Keynes
Contract Type:
Full time
Date Posted:
21/11/2023 09:04:00
YOUR IMPACT
Dive into an exciting role that bridges the traditional and digital paradigms of customer service.
Work with an esteemed company where your role is instrumental from day one, supporting customerfocused initiatives, innovative processes, and rigorous risk management.

WORKING ARRANGEMENT
-
Hybrid Working Model

Achieve the best of both worlds

-
No Weekends

Enjoy your time off

-
Shifts on a Rota Basis

Flexibility with shifts ranging between 08:0016:00, 09:0017:00, 10:0018:00, and 12:0020:00.

Job Summary & Responsibilities

Address incoming calls, provide product insights, facilitate account openings, and offer unmatched support.
Develop meaningful relationships with customers, address their concerns, and tackle advanced issues.
Maintain meticulous records of all customer interactions.
Strive to meet all performance metrics while prioritizing stellar service.
Maintain open lines of communication with customers and colleagues.
Engage in ongoing compliance training and have a keen eye for operational risks.

Skills

Autonomous, keen attention to detail, positive attitude, and an unyielding drive for excellence.
Stellar interpersonal and, if possible, negotiation skills.
Exceptional problemsolving abilities.
Adaptive, energetic, and a genuine desire to assist others.
Team player with the ability to work in fastpaced environments.
Strong analytical mindset and excellent communication skills.

Education & Desirable Qualifications

Prior experience in a retail banking or insurance environment is a bonus.
Familiarity with servicing investment or SIPP products is an advantage.

Compensation:
£12.00/hour

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.