Treatment Coordinator - Crewe, United Kingdom - Alchemy Dental Practice Ltd

Description

Job Overview:

We are seeking a highly organised and detail-oriented individual to join our team as a Treatment Coordinator.

As a Treatment Coordinator, you will be responsible for delivering a first-class patient journey by coordinating treatment plans and building lasting relationships with our patients.

You will have excellent diary and people management skills, this is a vital role in ensuring the smooth operation of our dental office.

Responsibilities:

• Deliver the best patient journey, managing the endtoend treatment process from initial enquiry through to completion and beyond
• Taking new patient calls in order to begin patient journeys
• Explaining different treatments that the practice has to offer to new and existing patients
• Provide support throughout their patient journey

For example:
explaining treatment and finance options and handling patient concerns

• Record and monitor all private referrals to the practice
• Auditing new patient numbers and how they came to hear about us
• Manage diary appointments and treatment schedules
• Provide administrative support including assisting clinicians in writing treatment plan letters, following up outstanding treatment and referral letters
• Use social media platforms to reach out to patients and clinicians to promote and highlight our extensive range of private and specialist dental treatments
• Ensure patients have a firstclass experience in practice

Experience:

• Registered Dental Nurse with current GDC registration
• Minimum of 1 year experience in Implant nursing _(preferred)_
• Previous experience as a Treatment Coordinator _(preferred)_
• Organised, proficient multitasker with impeccable attention to detail
• A calm and professional manner
• Skilled at building relationships with patients on the phone and face to face
• Genuine passion for delivering excellent patient care
• A 'cando' attitude to challenges, with the ability to overcome them independently, multitask and think on your feet
• Ability to overcome objections and barriers to treatment
• Articulate the benefits of treatment at Alchemy Dental
• Motivated by achieving goals
• Competent using Microsoft Outlook, Word, Excel and social media platforms
• Flexible to work around the needs of the business if needed

We are committed to providing comprehensive training and CPD. Join our team of dedicated professionals and make a difference in the lives of our patients.

To apply, please submit your CV.

check out our website....


Job Types:
Full-time, Permanent


Pay:
£12.00-£15.00 per hour
dependent on experience

Please note that all positions at our company are paid positions. We do not offer unpaid internships or volunteer positions.


Job Types:
Full-time, Permanent


Pay:
£12.00-£15.00 per hour

Expected hours: 40 per week


Benefits:

• Company pension
• Free parking
• Onsite parking

Schedule:

• Monday to Friday

Experience:

Implant Nursing: 1 year (preferred)
Treatment Coordinator: 1 year (preferred)


Licence/Certification:

• GDC number? (required)

Work Location:
In person

Application deadline: 31/05/2024


Reference ID:
TCO24