Customer Service Administrator - Haywards Heath, United Kingdom - Medserv

Medserv

Verified Company

Haywards Heath, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Respectfully, we do not require the assistance of recruiters at this time_

About us

Medserv is an Irish company that was established in 2005 and has rapidly grown as the largest registered company specialising in Medical billing in Ireland and the UK.

Our clients include many of the top hospital consultants/consultant groups, including surgeons, physicians, anaesthetists, radiologists and pathologists from all major hospitals throughout Ireland and the UK.

Role overview:

Primary duties:

Manage the delivery of relevant information to clients and other third parties by resolving issues and addressing requests with the Operations team
Help with the onboarding of new clients and the administrative tasks associated with this
Ensure all requests are completed in a timely and efficient manner
Develop open and effective communication with each client
Liaise with other departments and insurance companies to ensure we deliver the best possible service to all clients
Recognise, exemplify and adhere to Medserv's values which center around our commitment to People, Clients and Performance

Skills required:

Minimum of two years office based experience, ideally in a similar client account role
Background in customer service; industry knowledge a distinct advantage
Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
A customeroriented attitude
High degree of attention to detail; must take responsibility for ensuring all work is correct
Must be a team player

Package: