Customer Service Advisor - Littlehampton, United Kingdom - Page Personnel Finance

Page Personnel Finance

Verified Company

Littlehampton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

You will manage inbound calls and the occasional admin tasks. You will provide a great service and have good interpersonal skills.

Client Details
An established company in the Littlehampton area, looking for a customer service advisor to join their team.

Description

Key Responsibilities for a Customer Service Advisor

Place outbound calls
Update client cutting templates as needed
Track missing parcels as needed, and manage returns / collections
Log complaints as received
Offer support and advice to fellow team members
Work towards objectives to achieve set department KPI's

Profile

The Successful Customer Service Advisor will:

Excellent customer service skills
Excellent telephone manner
Selfmotivated with the determination to succeed
Previous experience of working in highvolume customer experience environment.
Previous telephone experience desirable
Computer literate with a working knowledge of MS Word, Excel, PowerPoint, and Outlook.

Job Offer

Whats on offer