Customer Support Specialist - Brockworth, United Kingdom - I2I Recruitment

I2I Recruitment
I2I Recruitment
Verified Company
Brockworth, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
As a Customer Support Specialist, you will have the opportunity to grow and develop in an exciting new venture. My client offers a competitive salary, full training, attractive benefits package, and the flexibility of hybrid working arrangements.


Jade Bolger*:

Recruitment Consultant


Responsibilities:


  • Responding to inbound customer calls with care and understanding, identifying their needs, and offering tailored solutions.
  • Ensuring seamless operations by handling customer inquiries promptly and professionally.
  • Delivering outstanding customer service to build strong relationships with our diverse clientele.
  • Efficiently processing correspondence and managing workflow activities.

Benefits:


  • A competitive pension for which the company will pay twice the amount.
  • Full training provided
  • Generous number of holidays with the option to buy 10 additional days.
  • Discretionary annual bonus based on personal and company performance.
  • Flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers)
  • Wellbeing activities support groups, yoga, mindfulness sessions, Sports and Social Club events and more
  • Fantastic office space with parking available

Requirements:


  • Previous experience in customer service, including retail, hospitality, or any commercial sector, will be advantageous.
  • A warm and engaging communication style to connect effectively with customers.
  • Strong relationshipbuilding skills to create positive connections with customers.
  • The ability to work both independently and collaboratively within a team.
  • Excellent listening skills to identify and meet our clients' needs.
  • A positive, enthusiastic, and proactive approach to handling challenges.
More jobs from I2I Recruitment
See all jobs of I2I Recruitment