Field Account Manager- Scotland - Macgregor Cavendish (UK) Ltd
Description
Field Account Manager:
-
Scotland / FMCG
Our client is a Market Leader in the Retail FMCG Industry
Salary C:
£34K Plus Car or Car Allowance Laptop, Mobile, Benefits
Role
- To develop, for each customer, a sales action plan to achieve your portfolio revenue and contributions target.
- Maintain comprehensive and uptodate information on all aspects of the customer's business.
- To manage the successful hand over of new major accounts from the Sales Executive or BDM.
- Identify and develop any additional revenue opportunities open to us through portfolio associated companies.
- Identify all additional revenue / profit opportunities within the portfolio and maintain an uptodate pipeline monitor.
- Carry out an agreed planned cycle of calls on each customer. Each call having predetermined sales objectives and recorded details of call outcomes.
- Identify and manage the resolution of customer problems to underpin longterm account retention.
- Achieve planned levels of revenue/contribution improvement through timely rate renewals.
- Provide information and analysis on portfolio to support depot/regional planning process.
- Develop multifunctional and multilevel business relationships within the customer's organisations.
- To update database with all required information on a daily basis.
Skills
Account Management experience
Excellent Planning and Organising
PC skills to include
Word, Excel and Outlook
Excellent communication skills
Customer Focus
Teamwork
Problem Solving
Decision Making
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