Sales Support Assistant - Brentford, United Kingdom - neoci
Description
Hardware Sales Assistant/ Sales Support AssistantAbout our client:
Our client is a dynamic leader in [industry, e.g., digital solutions, telecommunications] known for innovative products and excellent customer service.
As we continue to grow, we are looking to expand our team with a Sales Assistant who can support our sales strategies and enhance operational efficiencies.
Job Purpose:
Key Responsibilities:
- Assist the sales team by managing schedules, filing important documents, and communicating relevant information.
- Respond to customer inquiries and complaints promptly and professionally.
- Ensure the adequacy of salesrelated equipment or material.
- Store and sort financial and nonfinancial data in electronic form and present reports.
- Handle the processing of all orders with accuracy and timeliness.
- Inform clients of unforeseen delays or problems.
- Monitor the team's progress, identify shortcomings and propose improvements.
- Assist in the preparation and delivery of promotional materials and presentations.
- Maintain and update sales and customer records.
- Communicate important feedback from customers internally.
- Ensure sales targets are met and report any deviations.
Skills and Qualifications:
- Proven experience as a Sales Assistant, Sales Coordinator, or similar role.
- Understanding of sales principles and customer service practices.
- Proficiency in MS Office (particularly MS Excel).
- Working knowledge of customer service software, databases, and tools.
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize daily workload.
Benefits:
- Competitive salary structure.
- Comprehensive benefits including health insurance, pension plan, and more.
- Opportunities for personal and professional growth.
- Friendly and inclusive work environment.
- Regular training and development sessions.
Job Types:
Full-time, Permanent
Salary:
£22,000.00 per year
Benefits:
- Health & wellbeing programme
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Work Location:
In person
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