Client Engagement Manager - London, United Kingdom - eFinancialCareers
Description
Lead the development and delivery of innovative proposals, combining domain expertise, change and production capability, and automation services- Think and act critically to ensure relevance of services to meet changing client and industry needs
- Elicit client feedback and chair governance forums, ensuring that any issues or opportunities are swiftly dealt with
- Manage and grow the portfolio of services delivered to the client by developing executing customer account and coverage plans
- Closely work with eClerx's offshore teams across Ops/Tech to resolve client issues, escalations and rapid response to requests.
- Understand the client's short
- Manage project proposals, timelines and deliverable for engagements from proposal through implementation in conjunction with the services team
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