System Administrator - Harrogate, United Kingdom - Certinia
Description
_Systems Administrator_
_ Location:
Harrogate/ UK Remote_
WHO WE ARE
THE ROLE
Working within the DevOps team, the role involves supporting, maintaining and enhancing our internal systems, particularly Jira, Confluence and Bitbucket.
Systems are mainly hosted in Amazon Web Services (AWS) and include source control systems (Bitbucket), issue tracking (Jira), documentation (Confluence), reporting (eazyBI), build pipelines (Jenkins) and many more.
WHAT YOU WILL DO IN THIS ROLE
You will:
- Support DevOps engineers in managing DevOps systems
- Administer our Atlassian product suite (Confluence, Jira and Bitbucket)
- Design, maintain and implement Jira screens, workflows and automations
- Create and configure new Jira projects
- Respond to support and enhancement requests from R&D and the wider organization
- Manage permissions and access to products
- Liaise with other departments to determine best practice use of systems
- Review licencing requirements and check that license counts meets the needs of the organization
- Design and maintain reports and graphs using eazyBI
WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE
- A minimum of GCSE Computing or equivalent
- Excellent IT skills with an ability and desire to learn
- A quick learner with an ability to get to to speed on systems quickly
- Experience in an administration or support role
- A strong support ethos and desire to support and help internal customers
- Good communication skills
- Excellent problem solving skills and a desire to use use software tools to solve problems and enhance productivity
- A good attention to detail and an ability to work accurately
WHAT ELSE WOULD BE GREAT
- A or AS Level Computing or equivalent
- Some programming experience
- Experience of administering Jira, Confluence or Bitbucket
- Knowledge of source control systems
- Experience of cloud architecture
LI-Remote
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