Area Security Manager - Truro, United Kingdom - OCS Group UK Ltd

OCS Group UK Ltd

Verified Company

Truro, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have a vacancy for an Area Security Manager to join our HMCTS sector covering Devon & Cornwall

You'll manage and support the supervisors and onsite team in accordance with HMCTS guidelines, taking responsibility for delivering an unrivalled quality service within the area of responsibility.

Responsibilities will include:

To lead the team and deliver the required services within your remit and to ensure that a strategic, innovative, efficient, quality service is provided to all clients within the agreed budgetary guidelines.
To manage the time and attendance process, e.g., Timegate and provide management information as requested
To provide a quality service delivery to all customers in accordance with company procedures through a highly motivated and appropriately trained team of operational support staff.
To provide a quality service delivery to the Buyer in accordance with company procedures through a highly motivated and appropriately trained team of operational support staff.
To take a direct interest in the Health & Safety of all employees and third parties who may be affected by work activities carried out within your specific remit.
Identify recruitment needs and retention statistics to assess resource requirements against contract specification.
Deliver agreed levels of customer service as a minimum standard and look for ways to continuously improve upon service delivery.
Actively participate in the development of succession planning through compliance with the PAR process and ongoing performance management.
Recruit, induct, coach, motivate, develop and, where necessary, manage the performance of direct reports.
Communicate clearly and positively with staff in the area to create a focus on business goals and build an environment where all staff are valued for their contribution.
Ensure that all direct reports receive an annual performance appraisal in the required timescale, which includes an individual Personal Development Plan.

Qualifications and Experience required:

SIA license (front line).
Proven track record of exceptional customer service & satisfaction.
Proven experience of successfully managing a team with a. track record of working in a fast paced and demanding environment.
Ability to manage people, ensuring exceptional staff satisfaction & continuous development.
Good experience of managing Client Relationships
Good Financial Awareness, with knowledge of profit and loss accounting
Experience of Continuous Improvement of Quality of Service in a similar working environment.
Proven experience of ensuring Operational efficiency.
Knowledge of Microsoft Packages, Time & Attendance systems and processes
Excellent verbal and written communication skills

What will you get in return?

An enhanced pension scheme (above auto enrolment rates) to save for the future
Life Assurance to protect your family should the worst happen
25 days holiday, plus 8 bank holidays on top
Option to purchase additional annual leave
Private Medical Insurance to protect you
Access to 100s of high street discounts

Financial Wellbeing support

Access to low interest loans
Recognition scheme 'OCS Stars' monetary rewards given to top performers
Training and Development

- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme

Long Service Awards
Cycle to work scheme

- discounted bicycles

Access to our Employee Assistance Programme
247 Health & Wellbeing Support

Why join OCS Group UK Ltd?

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.
OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continuesto be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership.

If you wantto develop you career, OCS is a great choice.
OCS offers the family feel of smaller organisations although large enough to offer so many opportunities.

We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues stayingwith OCS.

Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.