Discharge Co-ordinator - Oxford, United Kingdom - Oxford University Hospitals NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description

An exciting opportunity has arisen to join the Discharge Liaison Team to enhance the Discharge Coordinator support to the Neuro inpatient wards at the JR.

The post holder aims to facilitate effective, efficient and timely discharge of patients from Hospital.

Particular emphasis is placed upon complex multi-disciplinary assessments and case conferences including patients with complex health and social care, palliative care or rehabilitation needs.

We are looking for pro-active, highly motivated individuals to work autonomously and as part of a team.

The applicant will be expected to be enthusiastic, organised with excellent communication and IT skills. They should be able to use their own judgement to resolve issues.

They should be able to work well under pressure and be able to prioritise their own workload under constantly changing demands.


  • To work as a member of the multidisciplinary team to support the discharge process.
  • Assist in the process of assessing and making appropriate and timely discharge plans for patients.
  • Effectively communicate information to patients, relatives, carers and all members of the multidisciplinary team.
  • Encourage the patient's family and friends to be actively involved in the discharge process.
  • To liaise with other providers in ensuring that discharge plans for patients are proactively managed and supported through on going discharge planning process.
  • To be a point of contact alongside a registered nurse for designated wards in providing advice and support, liaising with clinical teams as required.
  • To record and input patient data and information onto multiple IT systems.
  • Work under the direction of the Senior Nurse Teams to ensure discharges are prioritised on a day to day basis.
  • Arrange case conferences where necessary, liaising with multiple agencies involved in a patients care
  • Evaluate discharge plans regularly and work with the MDT to adapt, alter and implement plans as patients conditions change.


An exciting opportunity has arisen to join the Discharge Liaison Team to enhance the Discharge Coordinator support to the Neuro inpatient wards at the John Radcliffe hospital.

Communication

  • To participate in multidisciplinary team meetings and actively contribute to the planning of patients discharges.
  • Aim to develop and maintain effective interpersonal relationships with all members of the multidisciplinary team to ensure a good team spirit and collaborative and holistic working practices for the benefit of patient care.
  • Provide and receive routine information to staff including communicating factual information to patients.
  • Persuade patients to co-operate in their rehabilitation programme using encouragement, reassurance, tact and sensitivity; overcoming barriers with patients whose understanding is impaired.
  • Able to maintain records and documentation required by work settings in accordance with local policies.
  • To be able to work flexibly under-pressure at a fast pace.
Clinical responsibilities


  • Accurately document and report to a registered nurse and multidisciplinary team, information regarding the care given to patients, communicating changes as they occur.
  • Arrange case conferences where necessary, liaising with multiple agencies involved in a patients care
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  • Evaluate discharge plans regularly and work with the MDT to adapt, alter and implement plans as patients conditions change.
  • To ensure appropriate liaison and follow-up at all levels prior to patient's discharge including family members.
  • To work flexibly and be able to adjust to constant changing demands of the ward.
  • Work with the Duty Matron/Sister, ops and Discharge Nurse Team to facilitate the effective flow of patients out of the unit to ensure 4hr access targets met in ED.
  • Work alongside the ward nursing staff to co-ordinate discharge plans to encourage patients to be transferred, discharged or moved to the Discharge Lounge before 10:00.
  • Identify 'internal' discharge delays and work with the Nursing staff to 'unblock' these delays to enable the timely discharge of patients.
  • Encourage Nursing Staff to send Assessment Notice and Discharge Notice in a timely manner
  • Facilitate wards and care homes with arranging transport and liaising with pharmacy and medical teams for TTO's.

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