Support Worker - London, United Kingdom - Thames Reach

Thames Reach
Thames Reach
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Job Summary

Role:
Support worker - Intensive Housing Advice and floating Support Service**
Salary: £30,859 per annum

Hours: 37.5 per week

Location:
New Cross, London**
Contract type: Fixed term until 31/03/2025

Closing date: 02/06/2024

Interview date: 10/06/2024


Whatever your experience of street homelessness and its impact on people's lives - personal, professional or voluntary - when you join the Thames Reach team as a Support worker we'll make the best use of all your understanding, compassion and commitment.


About us
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.

Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career.


About this role
Prevention services support vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All these services to help people transition towards leading independent lives.


We are looking for a Support worker to join the team at Lewisham IHASS (Intensive Housing Advice and Support Service) team.

The Lewisham Accommodation for Ex-Offenders programme (AFEO) will support people who have involvement with the criminal justice system and who are housed in PRS accommodation, to sustain their tenancies.

This is a fantastic opportunity for someone who is keen to develop their knowledge and skills and has a passion for supporting vulnerable adults.


You will:

  • Carry a caseload of up to 30 people.
  • Prevent homelessness for people with tenancies at risk in the community via advocacy and mediation work with landlords
  • Sustaining Temporary Accommodation placements and increasing tenancy sustainment outcomes exoffenders in the private rented sector accommodation
  • Maximising the income of those referred to the service through a number of measures e.g. maximising benefit income, reducing rent arrears and debt management support
  • Increasing resilience of people using our services through developing independent living skills and linking with education, training and employment services to enable longterm sustainable independence
  • Enhancing people's quality of life by working closely with health and wellbeing services; including mental health and substance misuse and probation services

To succeed as the Support worker you will have:

  • The ability to provide a flexible and responsive service to people with experience of rough sleeping and homelessness
  • Excellent communication skills with the ability to form and maintain effective working relationships with all partners
  • Commitment to supporting people to achieve the best outcomes as they work towards independence with strong organisation skills, with the ability to manage conflicting priorities and deadlines.
  • Competent at using a computer and a range of software packages
  • Committed to developing your knowledge and skills
  • Responsive and flexible to the needs of the team and the clients.
We are listed in the top 100 UK Best Workplaces 2023 in the UK.

As part of a commitment to our employees we offer:


  • Generous holiday allowance 29 days per year plus 8 public holidays (pro rata).
  • Pension we contribute 6.5% to your pension when you contribute 1.5%.
  • Excellent development opportunities career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
  • Wellbeing support our 24/7 employee assistance programme and opportunities for TOIL.
  • Life assurance four times your annual salary and critical illness cover.
  • Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity.

We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.


Job Profile

JOB PROFILE DOCUMENT

Location
New Cross - London
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